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Frequently Asked Questions (FAQ)

Welcome to Crazy Card Rips! Below are some of the most common questions about our live card breaks, shipping, and how everything works.

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What is a card break?

A card break is when sealed boxes, packs, or cases of trading cards are opened live online. Participants purchase teams, divisions, players, or spots in the break and receive the cards pulled that match their purchased spot.

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What types of breaks do you offer?

We may offer several types of breaks including:

  • Pick Your Team (PYT): You choose the team you want before the break starts.

  • Random Team Breaks: Teams are randomized after all spots are sold.

  • Random Division/Player Breaks: Spots are assigned randomly depending on the break format.

  • Personal Boxes: A sealed box opened live just for you.

Each break format will be clearly explained in the product description.

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How do I join a break?

Simply visit our breaks page, purchase your desired spot/team, and wait for the break to fill. Once full, the break will be scheduled live.

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Where can I watch the breaks live?

Breaks are streamed live through our social media or streaming platforms such as YouTube, Facebook, TikTok, Whatnot, or other announced platforms. Links and schedules will be posted on our social media pages and/or website before the break begins.

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What happens if a break does not fill?

If a break does not sell out, we may:

  • Reschedule the break

  • Convert spots into a different format

  • Refund participants if necessary

Updates will always be communicated as quickly as possible.

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When are teams randomized?

For random-style breaks, team randomizations are completed live before the break using a randomization service such as Random.org. Once randomization is completed, results are final.

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What cards do I receive?

You receive all cards pulled that belong to your purchased team, player, or assigned spot unless otherwise stated in the break description. Some breaks may not include base cards due to shipping limitations. Please read each product description carefully.

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What happens if I do not hit any cards?

Unfortunately, there is no guarantee of receiving cards in a break. Trading card products are randomized by manufacturers and outcomes cannot be guaranteed. In some cases, bonus cards or packs may be included at our discretion.

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How are multi-team cards handled?

Multi-team cards may be:

  • Randomized between participants involved

  • Awarded based on majority ownership

  • Assigned using predetermined house rules

Specific rules may vary by break and will be applied fairly and consistently.

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When will my cards ship?

Shipping timelines may vary depending on break volume, but most orders ship within a few business days after the break is completed. Tracking may be provided depending on shipping method selected.

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Do you ship internationally?

Yes, international shipping may be available. Additional shipping charges and customs fees may apply depending on your location.

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Are all sales final?

Due to the nature of live breaks and randomization, all break sales are final once purchased.

Refunds will only be issued if:

  • A break is cancelled

  • An accidental duplicate purchase occurs

  • We are unable to fulfill the break

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Can sealed products be shipped unopened?

In certain situations, yes. Please contact us before the break begins if you would prefer sealed products shipped unopened.

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What payment methods do you accept?

We may accept:

  • Credit/Debit Cards

  • PayPal

  • Apple Pay

  • Google Pay

  • E-transfer (if applicable)

Available payment methods will appear during checkout.

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What if my package is lost or damaged?

Once packages are shipped, delivery is handled by the shipping carrier. However, if you experience issues, contact us and we will do our best to assist. Tracked shipping is strongly recommended for higher-value cards.

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Are breaks guaranteed to contain valuable cards?

No. Card breaks are a form of entertainment and collecting. Hits, autographs, rare cards, and high-value pulls are never guaranteed. 

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How do I contact Crazy Card Rips?

You can contact us through:

  • Website contact form

  • Social media direct messages

  • Email (if listed on the website)

We aim to respond as quickly as possible.

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Important Disclaimer

Trading card breaks involve chance. Please participate responsibly. By purchasing into a break, you acknowledge that outcomes are random and no specific cards, players, or hits are guaranteed.

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